Refund Policy

TrueCart Refund Policy

At TrueCart, we are committed to ensuring customer satisfaction with our digital products, including e-books and guides. This Refund Policy outlines the conditions under which refunds are available. Due to the nature of digital products, no shipping or returns are available.

Refund Eligibility

Refunds are available for digital products purchased from TrueCart under the following conditions:

  • The refund request is made within 2 hours of purchase.

  • The request is submitted via email to truecartcarein@gmail.com or WhatsApp to +91-8699774598.

How to Request a Refund

To request a refund:

  • Email: Send an email to truecartcarein@gmail.com with your order details, including the order ID and email address used for the purchase.

  • WhatsApp: Send a message to +91-8699774598 with the same details.

We will process your request within 48 hours and notify you of the refund status.

Non-Refundable Cases

Refunds will not be issued if:

  • The 2-hour refund window has passed.

  • The digital product has been downloaded or accessed.

  • The request does not include valid order details.

Refund Processing

Approved refunds will be credited to the original payment method within 5-7 business days. Processing times may vary depending on your payment provider.

Contact Us

For questions about our Refund Policy or assistance with a refund request, contact us at:

  • Email: truecartcarein@gmail.com

  • Phone/WhatsApp: +91-8699774598

  • Contact Name: Deepak So Jai Chand